QuickBooks automates various accounting and payroll tasks, such as sending paychecks, tax calculations, e-filing, and others. To continuously enjoy these services, it is required to update the payroll services frequently. However, many users have reported QuickBooks error code 15222 when downloading the payroll updates. If you also experience the same, you must go through this comprehensive guide till the end.
Some of the common network connection issues or the inability of QuickBooks to verify the digital signature certificate are the main reasons behind error 15222. Eliminating this error alone can be overwhelming, so we’re here to help you. This blog discusses suitable workarounds to rectify the ongoing error permanently.
The continuous appearance of error 15222 can be frustrating and prevent you from running some crucial operations. To get this error fixed quickly, dial 855-955-1942 and get help from the industry experts
What Causes Payroll Update Error 15222 in QuickBooks?
It is essential to get familiar with the potential causes behind error 15222 to troubleshoot it. Below, we have mentioned these reasons; let’s get familiar with them.
Incorrect Internet Explorer settings prevent you from running the payroll updates.
Not having the proper administrative rights can prevent you from running some operations and trigger error code 15222.
QuickBooks isn’t able to verify the Digital Signature certificates.
Best Methods to Quickly Rectify Error Code 15222 in QB Desktop
Downloading the latest payroll tax table updates can be interrupted due to various reasons, as discussed above. Fixing these issues is necessary to eliminate error 15222 and download these updates. Move to the below section and follow the mentioned suitable fixes to do so.
Solution 1: Download the Payroll Updates as an Administrator
Updating the payroll services as an administrator gives the admin rights to make any changes on your computer and download these updates.
Close QuickBooks Desktop.
Look for the QB icon on your computer’s home screen and right-click.
From the displayed options, select ‘Run as an Administrator.’
Select ‘Yes’ when asked, ‘Do you want to allow this program to make changes to your computer?’
When done, try to download the payroll updates again.
Solution 2: Add Intuit to the Trusted Sites
Adding Intuit to trusted sites prevents your browser from potentially blocking the site’s content and provides higher security to run related operations like updating or installing new files.
Go to ‘Internet Explorer’ and click the ‘Tools’ menu.
Select ‘Internet Options’ from the displayed options.
Move to the ‘Browsing History’ section in the ‘General’ tab.
Select ‘Delete’ and select these files to remove:
Temporary Internet files and Website files
Cookies and website data
History
Passwords
Now, click ‘Delete.’
When done, close the Internet Explorer and the Internet Options window and try again to download the payroll tax table updates.
Solution 3: Download and Install the Digital Signature Certificate in QB
QuickBooks uses digital signature certificates to authenticate your identity and provide security to users in crucial operations like making a safe and secure transaction.
Open the ‘File Explorer’ on your computer.
Now look for the QuickBooks folder in the C drive, navigating to this path: C:\ProgramFiles\Intuit\QuickBooks.
Search for an extension QBW32.exe and right-click on it.
Further, select Properties.
From there, click ‘Digital Signature’ and verify that Intuit is set in the signature list.
Select ‘Details.’ It will redirect you to the ‘Digital Signature Details’ window.
Click ‘View Certificate.’
Further from the ‘Certificate’ window, select ‘Install Certificate.’
Click ‘Next’ until ‘Finish’ is displayed, then click ‘Finish.’
Finally, restart your computer and retry to download the payroll update.
Hopefully, this guide helped you rectify QuickBooks error code 15222 and download the payroll updates successfully. If this error is still unresolved, all you need to do is dial 855-955-1942 and connect with industry experts who can help you resolve the error in no time.