When there are disruptions in the payroll update, QuickBooks error 15240 can frequently be the cause. When downloading payroll or QuickBooks Desktop updates, error 15240 appears. It displays error messages like: "Error 15240: The payroll update did not complete successfully. File Exists: The file you specified cannot be opened. Make sure it is not being used by another program". In this troubleshooting guide, we'll address the causes of error 15240 and solutions to resolve the error effectively.
However, If you try to fix the error independently, it can cause more issues. Instead, ask the dedicated team of QuickBooks experts for professional assistance. Call the+1(855)-955-1942now, and let our skilled professionals take care of the error 15240 quickly and efficiently.
What are the Possible Causes of the QuickBooks Update Error 15240
Our experts have determined that the following are the most probable causes of this error.
Outdated Desktop Version of QuickBooks: Error 15240 may arise if QuickBooks Desktop is not updated to the most recent version, leading to problems updating payroll.
The Windows User Account Permissions Issue: Error 15240 may occur if QuickBooks is unable to access files and folders that are needed for the update process due to insufficient permissions for the Windows user account.
Techniques to Fix QuickBooks payroll update error 15240
Now that the primary causes for the 15240 error in QuickBooks have been identified. This makes it easier to determine what approaches would be most effective in properly fixing the error.
Solution 1: Provide the QuickBooks installation folder permissions
Follow these instructions to make sure the QB installation folder has the required permissions:
Instead of closing QuickBooks Desktop, open Windows File Manager.
Right-click the Intuit folder after navigating to the C:\Program Files\ folder.
After selecting Properties, select the Advanced tab.
Verify that the Owner is selected for the User Group.
To access the Owners section, click the Advanced Security Settings section and then select Change on the left.
Enter the names of the users under the Enter the object name to choose area, and then click Check Names.
After selecting the Replace owner checkbox in the containers and objects section, click OK.
After selecting Apply, select OK.
Select Full Control after selecting Users under the Permissions section.
Click Apply once more, then select OK.
Try installing the updates once more after giving the necessary permissions to the QuickBooks installation folder. For the following folders, repeat steps 1 through 5 if the issue still occurs.
C : \Users\ Your User Name\ AppData\ Local\ Intuit
64-bit users C :\ Program Files (x86)\ Common Files \Intuit
C :\Program Files \Common Files\ Intuit
C :\ ProgramData\ Intuit
Solution 2: Modify the Security Preferences in Internet Explorer
Adjust Internet Explorer's security settings to fix QuickBooks error code 15240
Navigate to the upper right corner of Internet Explorer and select the Tools icon.
Select the Advanced tab.
Click the checkboxes for Use SSL 3.0 and Use SSL 2.0 under the Security section.
After selecting Apply, click OK.
Although QuickBooks error 15240 can cause disruptions to workflow, it can be quickly resolved with the correct solutions. For best results, adhere to the process mentioned above precisely as instructed. On the other hand, if the problem continues, advanced troubleshooting is required. To connect with QuickBooks professionals right away and fix the error 15240, dial +1(855)-955-1942.